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Sunday, July 8, 2012

Apple fixes app corruption bug however developers dispute breadth of drawback

Developer says tens of thousands of users would are affected, and timing of drawback with apps conjointly a supply of dispute as Apple clears up 'crashing bug' caused by server DRM


















Apple says that the matter with app corruption that hit many programs on has been mounted and was solely a drag for in some unspecified time in the future, affecting solely a "small number" of users - though the figure was immediately disputed by Marco Arment, the iOS and Mac developer who 1st brought the matter to widespread attention.

Other developers conjointly disagreed with Apple's claim that the matter solely began on five July, pointing to issues from users who downloaded on four July. "We pushed an update [to the App Store] on Wednesday [4 July] at 11am London time and immediately heard back from angry users," said Denys Zhadanov of Readdle, whose Scanner professional app - and users - were suffering from the bug.

Apple has begun removing one-star reviews given to apps as a results of the crashing bug.

In a statement, Apple said: "We had a brief issue that began yesterday with a server that generated DRM code for a few apps being downloaded, it affected alittle variety of users. the difficulty has been rectified and that we do not expect it to occur once more. Users who experienced a difficulty launching an app caused by this server bug will delete the affected app and re-download it."

The company declined to mention exactly what percentage users were affected, or during which regions.

The explanation of the matter agrees with that given on Thursday by Zhadanov, who prompt that the DRM [digital rights management] software protecting the apps had been wrongly applied.

Chuq von Rospach, formerly Palm's development community manager, commented that that company had seen the same drawback once when a security certificate expired. one thing similar could have happened to the App Store updates, though Apple has declined to supply a lot of data.

Arment disputed Apple's ciaims that the amount affected was "small", commenting on his web site that "based on my cumulative stats for July three, Instapaper's corruption alone in all probability affected well over twenty,000 customers, and there have been over one hundred twenty different apps affected, together with some terribly massive names like Angry Birds, GoodReader, Yahoo, and therefore the LA Times. however i am glad this is often mounted." He had previously said that his principal aim was to bring the matter to Apple's attention and obtain it sorted out.

The removal of the one-star reviews was seen as a very important thanks to build bridges to the event community. "If they are doing [that] it'll go an extended method toward repairing their relationship with the affected developers," Arment commented.
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